FAQS

FAQS

1. When is The Sparkclean Laundry Open?

Monday – Sunday
7:00 AM – 10:00 PM
*Last Wash at 9:00 PM

2. What does Last Wash mean?
Last wash means the time that a person can start their wash. Of course you are allowed to remain until your clothing is dried and folded.
3. When I drop-off my clothes for the Wash & Fold service, do I need to separate my clothes first?
There is no need to separate your colors and whites we will do that for you. You should, however, be sure that your socks are not balled up, and that there aren’t clothes inside of clothes, such as two shirts that you took off together, or shorts and sweats that came off together. These oversights will prevent your clothes from getting their cleanest.
4. I don’t want my clothes folded - can you give them back to me on hangers?
We will do your order any way you like. Maybe you have t-shirts that need to be folded and polo shirts hung. Just let our attendant know. Our goal is to make sure your laundry is ready to wear or put away the way you want it to be.
5. What if I have special instructions for the care of my clothes - i.e. - new clothes, fear of shrinking, etc?
All special instructions need to be given to the attendant at the time of drop off. If you have a particularly fragile or delicate item you should consider hand-washing it at home.
6. How do I know that I am getting all of my clothes back?
We wash and dry and fold your clothing by itself, never with another order. Your order is recorded when complete with number of pounds and recorded so our attendants can easily find the exact number of bags you left us. If by chance items are missing please call our customer service number immediately so we can begin to search.
7. Will my clothes be mixed in with other people's clothes?
No, never, won’t happen. We wash, dry and fold each clients clothing separately. So you don’t have to worry about your garments mingling with the dirty neighbors garments.
8. What if I can't pick them up right away - how long will you hold them for me?
Winter Break, fall break, Spring Break we know you like to get away and sometimes are in a rush. We will hold your completed clothing for 30 days during that period we will attempt to call you.
9. If I use a special detergent - can I bring it in to you and have you wash with that?
Of course, many of our clients are allergic to the stronger name-brand detergents or just prefer a certain kind. Just bring a cup or two of your detergent and let our attendant know.
10. What if something is damaged or lost?
If you are missing an item please call or email customer service within 5 days of picking up your clothes. We will attempt to look for it and work with you on solving the problem.
Sparkleclean Laundry Logo
Phone No.
(661) 361-8090
Monday – Sunday
7:00 AM – 10:00 PM
*Last Wash at 9:00 PM
About Us

Whether you’re juggling family, building a business, or simply craving more free time, we’re here to help. Our Wash & Fold service lets you skip the laundry pile and embrace cozy evenings or productive mornings. We proudly serve businesses too, ensuring their linens and uniforms shine as bright as their brands.

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